I don’t think you should spend much time being unhappy about the bad breaks. You get a lot of them, but you also get a lot of good ones. The thing to do is just to maximize your odds of using the good ones and minimizing the effects of the bad ones.
When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
